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| Example: install toner cartridge |
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To find a specific fault code, try our Fault Code Search. |
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For further help, try our Tips on Searching. |
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Use the "How To" and "Solutions For" links on the navigation bar for a quick reference. |
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| Frequently Asked Questions: |
- Colored Lines When Making Copies From the Document Glass
Keep the Document / Scanner Glass clean to make sure the copies or prints are of the best possible quality. Slightly dampen a clean lint-free cloth with Lens and Mirror Cleaner or a glass cleaner that is not abrasive. Clean the Document Glass by wiping the glass in the lengthwise direction. more...
- Black Lines and Streaks During Printing From a Workstation. Thumbnail or Preview File Does Not Have Dark Lines or Streaks
If the image quality defect exists on the pre RIP job, restart your search for the image quality defect that is occurring on the pre RIP job. If the image quality defect exists on the post RIP job, restart your search for the image quality defect that is occurring on the post RIP job. If the image quality defect is not present on the Test page, pre RIP job, or Post RIP job, the problem may be intermittent. more...
- Black Lines and Streaks When Copying
Paper Tray 1 . Paper Tray 2 . Paper Tray 3 . more...
- System Fault Message
Power OFF the Digital Press, Wait 20 Seconds, Then Power ON . NOTE: If possible, save or cancel the job prior to powering OFF the digital press. The power switch is located on top of the digital press; to the left of the Touch Screen. more...
- Yellow Streaks When Making Copies From the Document Glass
Keep the Document / Scanner Glass clean to make sure the copies or prints are of the best possible quality. Slightly dampen a clean lint-free cloth with Lens and Mirror Cleaner or a glass cleaner that is not abrasive. Clean the Document Glass by wiping the glass in the lengthwise direction. more...
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Any system messages that are shown in Online Support may vary slightly from those actually displayed on the product.
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